Return Policy

At ANSOAIB E-COMMERCE PRIVATE LIMITED, we aim to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, our return policy outlines the steps and conditions for returning products.

**1. Eligibility for Returns You may return products within [specific number] days of receiving your order. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Certain items, such as perishable goods or custom products, may not be eligible for return.

**2. Initiating a Return To initiate a return, please contact our customer service team at [customer service contact information] with your order number and reason for the return. We will provide you with instructions on how to return the item.

**3. Return Shipping You will be responsible for the cost of return shipping unless the return is due to an error on our part (e.g., incorrect or defective items). We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee receipt of returned items.

**4. Refunds Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method. Please allow [specific number] business days for the refund to appear on your account.

**5. Exchanges If you wish to exchange an item for a different size, color, or product, please follow the return process and place a new order for the desired item. Exchanges are subject to availability.

**6. Non-Returnable Items Certain items are not eligible for return, including:

• Gift cards
• Items marked as final sale
• Custom or personalized products

**7. Damaged or Defective Items If you receive a damaged or defective item, please contact us immediately at [customer service contact information] with your order number and details of the issue. We will arrange for a replacement or refund as appropriate.

**8. Changes to the Return Policy We may update our return policy from time to time. Any changes will be posted on our website, and the updated policy will apply to all returns made after the date of posting.

If you have any questions about our return policy, please reach out to our customer service team for assistance. Your satisfaction is important to us, and we are here to help ensure a smooth return process.